Frequently asked questions

  • What time does the Box Office open prior to a concert?
    Our Box Office is open 13h00-17h00 Mon-Sat, and an hour and a quarter prior to each concert. 
  • What time do the doors of the hall open?
    This depends on sound checks and other logistics. The doors to the hall usually open 15 minutes prior to the concert. 
  • Where can I find the Box Office?
    Our Box Office is situated on the ground floor in the Heuvel shopping mall, next to our grand-café/restaurant Meneer Frits. 
  • Can I return my tickets?
    Tickets for our classical concerts can be rerturned and exchanged for a Credit Voucher valid for 2 years, or exchanged for any other ticket at Muziekgebouw Eindhoven. Tickets must be returned to the Box Office at least three days prior to the concert.

    Tickets for non-classical concerts can't be returned. We advise you to use Ticketswap to safely re-sell your tickets. You can use the concert's Facebook event to let people know you have tickets available for re-sale.
  • When does a last-minute discount apply?
    For people aged 27 and under we offer last-minute tickets at only € 7,50. This applies for a selection of concerts that haven’t been sold out and on the day of the concert only. Click here to see which concerts are included in this offer*. Please make sure to check whether there are seats available, and don’t forget to bring your ID!
  • Am I allowed to take pictures during a concert?
    You are not allowed to take pictures or (sound) recordings during concerts. We kindly request to turn off your phone during the concert.
  • What time does the parking at the Heuvel shopping mall close?
    The parking is open 24/7.
  • Where and when can I purchase an exit ticket for the parking at the Heuvel shopping mall?
    Exit tickets (€ 8,00) can be bought before and after the concert at our cloackroom.
  • Are Wheelchair Seats Available?
    You can find our wheelchair seats on the online seating plans. Unfortunately, booking a wheelchair seat online is not possible. If you happen to make use of an order form, please specify whether you would like to have a wheelchair seat or a seat with guide dog. Please also provide us with specifications of your wheelchair so we can make sure to arrange a suitable seat for you.
  • Can I use gift cards to pay for my tikets?
    Muziekgebouw Eindhoven accepts the following gift cards:
    - Muziekgebouw Eindhoven gift cards and vouchers
    - Theatre & concert voucher (theater & concertbon)
    - VVV voucher
    - Podium gift card (podium cadeaukaart)
    - Vouchers and gift cards from philharmonie zuidnederland (please note that these can only be used for philharmonie zuidnederland concerts)
We gebruiken cookies om uw bezoek aan deze website zo plezierig mogelijk te maken. We onthouden bijvoorbeeld uw persoonlijke instellingen. Ook gebruiken we Google Analytics om inzage te krijgen in de gebruiksvriendelijkheid van de website en deze vervolgens te kunnen verbeteren.
Meer informatie